Slack notifications

Connect a survey to a Slack channel and Surbee posts there whenever a response comes in. Each message shows the survey, the Cipher risk score, how many questions were answered, and when it was submitted, with a View responses button. Flagged responses also list the reasons they were flagged. Slack notifications are available on every plan, including Free.

Connect with one click

1. Open Settings, then the Connectors tab, and click Connect next to Slack.
2. Under Add a connection, choose the Survey you want to connect.
3. Under Notify me about, choose Every response or Only Cipher-flagged responses.
4. Click Add to Slack, pick a channel, and click Allow.

You come back to Surbee with the connection listed under Connected surveys. Click the send icon on it to post a test message and check the channel.

Each connection links one survey to one Slack channel. Add another connection for each extra survey.

Choosing what to send

• Every response. A message for each completed response.
• Only Cipher-flagged responses. Only the suspicious ones, so the channel stays quiet until something needs attention.

Managing connections

Under Connected surveys, each connection has controls to:

• Switch between Every response and Flagged only.
• Pause notifications, then Resume them later.
• Send a test message.
• Remove the connection.

Use a webhook URL instead

If you would rather not install the Surbee app in your workspace, click Paste a webhook URL manually instead.

1. In Slack's app settings, choose Create New App, then From scratch, and pick a name and your workspace.
2. Open Incoming Webhooks in the sidebar and turn it on.
3. Click Add New Webhook to Workspace, choose the channel, and click Allow.
4. Copy the webhook URL and paste it into Slack webhook URL in Surbee. You can add an optional Channel label to recognise it later.
5. Click Send test to check it, then Add connection.