Troubleshooting
Fixes for the most common issues.
Surbee gave me inaccurate or misleading information. What's going on?Why AI-generated surveys, analysis, and answers can be wrong, and what to do about it.
Questions from respondentsAnswers for people who took a survey made with Surbee, and how survey creators can help them.
A respondent reported an errorWhat the messages respondents see mean, and what to do about each one.
Responses aren't showing upWhy responses you expect might not appear, and how to find them.
My survey won't publishWhat to check when publishing fails or the survey link does not work.